分享 Crucial conversations tools for talking when stakes are high second edi

VincentQiu

如何处理紧张的沟通场合，如何委婉的表达意见，看这本书就对了。

Crucial conversations tools for talking when stakes are high second edition
Amazon link: https://www.amazon.com/s/ref=nb_ ... s+tools+for+talking
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! _" g- O: T" E. S1.5K comments, 4.5 stars

The New York Times and Washington Post bestseller that changed the way millions communicate

% R$ V2 N% @" Z“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
―from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People
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0 {7 ?4 O  ~' d- k“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
―Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

# o; e/ ^" j* YThe first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:
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Prepare for high-stakes situations
Transform anger and hurt feelings into powerful dialogue
1 @. k( p8 T5 n* ?& K( n3 qMake it safe to talk about almost anything
6 H8 D) G2 ^  y' w0 a2 f, K) i( ?Be persuasive, not abrasive

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